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Contact Ruks Beauty For Help

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Contact us for assistance

If you need help or recommendations when selecting your products, give us a call. We can help you find the mascara or eye liner that suits you the best. We can help you to figure out which essential oils will give you the most benefits or just recommend our best shower or bath products. Be sure to call.

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  • ARE THERE ANY EXCHANGE RATES?
    All of our transactions are based in United Kingdom pounds. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
  • HOW DO I SET MY SHIPPING ADDRESS?
    Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead.
  • CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
    Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
  • HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?
    The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.
  • WHAT DO I DO IF I HAVE MISSING ITEMS IN MY ORDER?
    If something is still missing, please contact us immediately at services@ruksbeauty.com
FAQs
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Contact us at Ruks Beauty

Discover the best products and your new go to for beauty in the UK at Ruks. Call or email today our friendly team today.

Give us a call on 07593 070037

Send us an email at services@ruksbeauty.com

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